Privacy Policy

Last updated: 21 June 2026. Plain-language summary, not legal advice. Have counsel review before a paid launch or client engagement.

What we collect

Account: your chosen citizen name, email address, and a salted, hashed password (we never store the password itself).
Profile & gameplay: avatar, home layout, bio, link, badges, housing, guestbook notes, billboard ads you post.
Presence: your in-city position and online status while you play (kept briefly, ~25 seconds, then deleted).
Live social features: public and direct chat messages are relayed live and are not saved as conversation history. Direct messages are kept only in the open browser session. If you report a direct chat, a short excerpt is stored with the moderation report.
Voice: voice chat is opt-in and requires microphone permission. Audio is sent peer-to-peer using WebRTC and is not recorded or stored by BLAKCITY. WebRTC may reveal network addressing information to the other participant and supporting network services.
Analytics: anonymous product-event counts (e.g. "a home was edited"), a random browser visitor ID used for unique visitor counts, and a per-account last-seen date used to measure retention. If Netlify Web Analytics is enabled, Netlify also processes server-side traffic information such as pageviews, referrers, approximate locations, requested pages, 404s, and bandwidth. We do not sell this.
Custom city inquiries: if you submit Build My City, we store the contact details, brand/project information, requested links, goals, timeline, referral source, and notes you choose to send. The brief is routed to the private Vizion sales inbox and is also submitted to Netlify Forms as a redundant business inquiry record; either service may trigger a private notification.
Technical: your IP address is used transiently for rate limiting and abuse prevention; we do not build advertising profiles.

How we use it

To run the game, show your profile to other citizens, provide live chat and voice signaling, keep the city safe (rate limiting, blocking, moderation), respond to custom city inquiries, and understand whether the product is working (aggregate analytics). NPC chat messages you send are forwarded to our language-model provider (Groq) to generate replies; don't share sensitive personal information in chat.

What others can see

Your citizen name, avatar, home exterior/interior, public bio, link, badges, and guestbook are visible to other citizens by design. Your email address is not shown on public profiles. You can mark your profile private in settings, which hides your bio and link.

Your choices & rights

You can edit or clear most of your data in-game. To delete your account and associated data, or to request a copy, email hello@markvizion.com. Depending on where you live (e.g. EU/UK GDPR, California CCPA), you may have rights to access, correct, delete, or port your data; we honor these requests.

Children

BLAKCITY is not directed to children under 13, and we do not knowingly collect their data. If you believe a child has registered, contact us and we will remove the account.

Retention & security

We keep account and profile data while your account exists. Presence is ephemeral. Custom city briefs are retained while we evaluate and follow up on the inquiry, then may be deleted or retained as a business record where appropriate. Passwords are hashed with scrypt. No system is perfectly secure, but we limit what we store and who can access it.